Listed below are answers to West Valley Collection & Recycling’s most frequently asked questions regarding transition to your new services.

Q. How do I get a new garbage or recycling cart?

If you’ve previously called in your request for a new garbage or recycling cart please allow us three business days to complete delivery.

If you have not yet called customer service with your cart request, please call (408)283-9250.

Q. What do I do with my old containers?

Garbage carts and cans: If you have an old green or grey cart that you rented or purchased from Green Valley Disposal Company, please do not use it. Green Valley will arrange to collect it from you. If you have a metal or plastic garbage can that you purchased on your own, please do not use it at the curb any longer. You may use it for storage or around the house if you wish. In April you will receive a sticker from West Valley that says “Recycle Me” – if you do not want to keep your can, put a sticker on it and set it out at the curb for recycling.

Recycling cans and tubs: If you have the old set of three tubs for sorting recyclables, please do not use them at the curb any longer. They are yours to keep if you wish, to use for storage or around the house. In April you will receive a sticker from West Valley that says “Recycle Me” – if you do not want to keep your bins, put a sticker on them and set them out at the curb for recycling.

Yard trimmings cart: If you have a Waste Management yard trimmings cart you may continue to set this out at the curb for service.

Q. What goes in each of my carts?

Place all of your recyclable items in your WVC&R blue recycling cart.

Place all of your garbage in your WVC&R brown solid waste cart.

Place all of your yard trimmings in your Waste Management brown cart or your WVC&R green organic materials cart.

For a detailed list of acceptable items please go to the single-family residential tab and select recyclables.